The Administration Team are notified of your death
This is likely to be done by your next of kin or possibly the executor of your estate.
The Administration Team confirms what documentation is required
The Administration Team will write to the appropriate person (normally your next of kin or executor of your estate) providing the documentation that will need to be completed.
The Administration Team receives the required documentation
Once the Administration Team has received all the relevant documentation they will forward this to the Trustee, along with a copy of your Expression of Wish Form.
If you haven't completed an Expression of Wish Form recently (or at all) we strongly recommend you complete one. This will ensure the Trustee can be made aware of your wishes if you die.
The Trustee confirms recipient(s) for discretionary benefits
The Trustee will decide who should receive any discretionary benefits, such as any lump sum payment. The Trustee will instruct the Administration Team what to pay and to whom.
The Administration Team pays lump sum
Once the Administration Team has received instruction from the Trustee they will arrange for the payment of any lump sum to the appropriate person(s).
The Administration Team arranges for any Spouse's / registered Civil Partner's / Dependant's pension to commence
The Administration Team will also arrange for any pensions to be paid to your Spouse, registered Civil Partner or Dependant.