Death - In service

Below are the steps involved in arranging for the benefits to be paid following your death. For more information please refer to the Bereavement guide.

Click on the numbers below to reveal more information about each step.

1 The DB Section Administrator are notified of your death

HR would normally inform the DB Section Administrator of the death of an Active member. They will also provide details of who is the right person for the DB Section Administrator to contact.

2 The DB Section Administrator confirms what documentation is required

The DB Section Administrator will write to the appropriate person (normally your next of kin or executor of your estate) providing the documentation that will need to be completed.

3 The DB Section Administrator receives the required documentation

Once the DB Section Administrator has received all the relevant documentation they will forward this to the Trustee, along with a copy of your Expression of Wish Form. If you haven't completed an Expression of Wish Form recently (or at all) we strongly recommend you complete one. This will ensure the Trustee can be made aware of your wishes if you die.

4 The Trustee confirms recipient(s) for discretionary benefits

The Trustee will decide who should receive any discretionary benefits, such as any lump sum payment. The Trustee will instruct the DB Section Administrator what to pay and to whom.

5 The DB Section Administrator pays lump sum

Once the DB Section Administrator has received instruction from the Trustee they will arrange for the payment of any lump sum to the appropriate person(s).

6 The DB Section Administrator arranges for any Spouse's / registered Civil Partner's / Dependant's pension to commence

The DB Section Administrator will also arrange for any pensions to be paid to your Spouse, registered Civil Partner or Dependant.

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