Here at the Prudential Staff Pension Scheme, we’re aware that the current outbreak of coronavirus is leaving many of us feeling worried and isolated. These are difficult times so we thought to assure you that we are doing everything we can to manage your pension during these unprecedented circumstances.

Firstly, where your pension is already in payment we’ve taken steps with our Administration Team to make sure that the payment of pensions can continue to be made as usual, despite a widespread closure of offices. Our Administration Team can still be contacted as follows:

Write to:
Prudential Staff Pension Scheme
XPS Administration
Priory Place
New London Road
Chelmsford
CM2 0PP

Email: pspsdb@xpsgroup.com

Telephone:
01245 673515 (UK callers)
(44) 1245 673515 (Overseas callers)

If your enquiry is non-urgent, please bear with them, as it may take a little longer than usual to respond. When writing, we would ask members to contact them via email if possible, as access to office postal services during lock-down will be very limited.

Marion Steel
Pensions Manager