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Pension Overview

Your communications — your way

Your communications — your way

Published on: 27 Feb 2020

We’re aware that many of you now prefer the more convenient, and environmentally friendly approach associated with digital, or online communications.

All members can now receive their information digitally — whether it’s simply visiting our website and ‘MyPension’, receiving the digital (and enhanced) version of this magazine, or opting to receive SMS/email alerts that take you straight to information that’s tailored for you.

How to choose digital communications

Simply make sure that you’ve registered for ‘MyPension’— which can be accessed via the Scheme’s website — then follow the simple instructions.

  • If you’ve not yet registered, you’ll find your enrolment details in the letter that we sent to you recently. If you’ve mislaid this information please call the helpline +44 (0) 1245 673 515.

If you’ve already registered, simply go the Scheme website and click on the ‘MyPension’ button. If you’ve forgotten any of your login details just click ‘Forgotten your login details?’ and follow the on-screen instructions.

MyPension’ is in itself well worth a visit. It’s an online record of your details, your benefits and the choices you’ve made.

  • Once registered with ’MyPension’ you can:
  • Update your Expression of Wish details;
  • View and update your personal data;
  • View your payslips;
  • Receive updates; and
  • Contact the Administration Team directly.

More trees!

Going digital allows the Trustee to communicate time-sensitive and private information with you in a real-time, secure way. If that’s not convincing enough please consider the environmental aspects — using less paper means more trees and it saves the Scheme money.

Please contact the Administration Team to let them know of any changes to your personal circumstances. Their contact details are on page 7.

Make sure you provide us with the right email address

It’s important that the email address we hold for you is a personal one. Remember your work email address belongs to your employer, therefore:

  • You may not be the only person who has access to the emails in a work-related email account;
  • Your work email address may be changed from time to time; and
  • You’ll not have access to this email account if you change employer.

Act now

If you’ve already registered for ‘MyPension‘, login today to see which email address you’ve provided. If it’s a
work-related account, you can replace this with a personal one easily online.

If you’re yet to register for ‘MyPension‘, when registering simply make sure you provide a personal email address.

Staying in touch

Every year we lose contact with a number of our members as they move to a new house and don’t tell us their new address. Keeping your personal details up to date is very important as it means we can make sure that you receive your benefits.